I have just finished my second shipment with EgapGO and I’m already excited about the next one. I love being able to get all the products I miss from Sam’s Club. Your service is addictive!
Maggie (Tai Tam)
We have used EgapGO a few times now to ship our online purchases from the US to HK (delivered to our door). It has been great to be able to source quality craft and activity items for our kids with them spending more time at home these days. Also, we were able to get some of the personal care items we were missing since we were not able to go home this Summer. Their Customer Service Department is very supportive, walking us through the process and keeping us updated on the status of our packages.
Sarah (South Side)
I wish I had known about EgapGO when we moved to HK four years ago. What a fantastic service! With EgapGO, gone is the stressful and time-consuming shopping during our summer trips to the US, wondering how and if everything will fit in the extra luggage. Now, our annual “supply run” can be done online and delivered directly to our door in HK! EgapGO’s customer service by email is impeccable; I received prompt and courteous updates as each of my packages arrived for consolidation. I’ve already excitedly referred many friends and I highly recommend them for delivering your favorite goods from the US to HK!
Jon (Tai Wai)
We have shipped with EgapGO three times and are very satisfied with the level of service and personal touch. We have bought a range of products to ship including grocery items, clothes, summer/swim items, toys, personal care, and pet items. It is also great for family members to send personal packages including birthday presents and items not available for sale online. It also saves our family money on international airfreight. It is great to shop for all of our favorite and hard to find items from the US with affordable shipping to our door in HK, it's like Christmas each month when our packages arrive! We had an issue with one of our orders and EgapGO’s Customer Service Team went out of their way to coordinate with their US Warehouse to make sure it could be consolidated with our other packages.
You guys rock, thank you!!
Lauren (Repulse Bay)
Thank you for the amazing service! I will for sure use you guys again and recommend to others.
Mia (Hong Kong)
We will be having our second baby later this year. EgapGO has been a great way for us to source many of the baby things we need, not just diapers and wipes, but other nice to have things to make our pregnancy more comfortable, as well as afterward. We have used EgapGO for almost a year to source educational toys and home products from boutique and specialty websites that don’t ship to HK. These kinds of quality products are not available here. So glad we found EgapGO for shipping all our needs to HK.
Katharine (Mid Levels)
I was looking to buy a new subwoofer to upgrade my home entertainment system, but the brand I wanted was not available in HK. I knew there were famous audio stores offering quality brands/products in the US. I quickly discovered the prices in the US for subwoofers were less than similar models HK and they offer DYI options as well. But at ~30 kgs, air freighting the subwoofer to HK was not an option. Luckily, I found out about EgapGO’s affordable consolidation and shipping services to HK. Now, I can really enjoy the bass in the music I love to listen to!
D Chan ( TST)
We have been using EgapGO for almost 9 months, shipping most months. The selection and value available in the US and the low shipping fee from EgapGO mean we are able to have the food and products we want readily available. We stock up on non-perishable grocery items (coffee, nutrition bars, cereal, snacks, and pet food). My daughters’ favorite thing to ship is her dance clothes, while my son got himself a new skateboard. My wife looks forward to getting her favorite health and beauty care products. I love to cook so I was able to buy and ship a 10-piece set of All-Clad Stainless Cookware at a fantastic price. We could not live without EgapGO, you have amazing customer service!
Dylan (New Territories)
We did some renovations in our village house and found EgapGO so helpful to ship things we needed from the States, items we could not find in HK, or the quality we wanted. We enjoyed working with EgapGO to ship a granite kitchen sink & faucet, ladder desk, coat rack, kitchen items, and two rugs. Their rates are so affordable, and we do not even mind the wait! You cannot beat their great customer service, so personalized, responsive, and knowledgeable!
I recommend their consolidation and shipping services without hesitation, especially if you need to ship items too heavy to airfreight, or for a single consolidated shipment of many smaller parcels.
Bob (Sham Shui Po)
Thank you EgapGO! I was really nervous about starting this process, but you have made it so easy!
Stacy (Discovery Bay)
We like to buy our pet food from the US. Quality pet food is difficult to find here and is also expensive. We want to make sure we know what is in the food our pet is eating and it is the right nutrition for him. Our favorite US pet food supplier sells natural, holist, and organic pet food and treats we have grown to trust. They have a great selection of flavors and formulations which are guaranteed healthy and of high quality.
Since pet food is too heavy to airfreight (or even put in your luggage when you go home), EgapGO makes it possible to import pet food and with their regular monthly sailings to HK, we can plan to ahead always make sure we have stock.
Maire (Sai Ying Pun)
I was looking to buy a rowing machine, but the official Hong Kong distributor wanted an outrageous price relative to standard US pricing. I investigated a few shipping options but ultimately decided on EgapGO as I was surprised to find this service both lower cost and better customer service: they were very responsive and helpful by email (in English!) and transparent on their costs/service levels. It was a last-minute purchase, but they were able to help me to meet the next package arrival cut-off date for the next boat within days -- and the rowing machine arrived at my door 5 weeks later.
I am so glad to have found EgapGO and would highly recommend them to anyone who needs to ship a heavier item to Hong Kong. They have created a real niche service that needed to be filled for people living in HK who like to shop in the US and want affordable sea-based shipping for non-urgent or heavy items. I have recommended the service to several friends and am now a regular monthly user. Thanks, EgapGO!
Our family really likes plant-based protein products which can be difficult to find in HK. Specifically, I have bought Lite Protein from another importer in the past, but they stopped carrying it. I tried Amazon to ship it to HK but the package was refused delivery by their shipping agent.
Fortunately, I found EgapGO. The price of their consolidation & shipping services are very reasonable, they have fixed monthly shipments and the customer service is amazing. I have shipped three times already and become a VIP Member. A very satisfied customer!
PS – sign for their weekly newsletter, always an enjoyable read at the end of the week
I have used EgapGO’s services several times over the past year to get products like skin & hair care products, candles, protein powders and bars, vitamins/supplements and quinoa from the US. It is great because I can buy from multiple vendors for one low fixed fee to ship it to Hong Kong.
The selection of brands is so much better in the States and you know you can count on the quality. Of course, the prices are more reasonable, even more so when there are promotions. With EgapGO, I can order the things I want from the US a few times during the year and not worry about expensive shipping costs. The process is so easy: register, shop and submit your order confirmations and everything is delivered to your door. In addition, their customer service is amazing, very responsive. You feel like they really care about their customers.
So happy there is a more affordable option to ship from the US to HK now! I highly recommend EgapGO for your shipping needs from US to HK.
I recently shipped with EgapGO. I wanted to order from several different US online merchants, so I found their fixed pricing model which allows you to consolidate from multiple merchants let me shop how I wanted and ship my purchases to the US in a more affordable manner, especially since I did not have to worry about the weight.
Recommend EgapGO if you want to shop from multiple merchants.
With EgapGO’s consolidation and shipping services, I can order quality ingredients for my business from reputable merchants in the US and ship them to HK at a reasonable price.
With monthly shipments I can plan ahead and make sure I have the materials when I need them. I also purchased a Cameo Electronic Cutting Machine which would have been too heavy to ship via airfreight which has been invaluable for my business.
I ordered a crib and mattress from PotteryBarn Kids (PBK). However, PBK would not ship them internationally. Luckily, I found EgapGO to arrange transportation from the US to HK for me.
Their staff coordinated with PBK to monitor the arrival of my furniture at their warehouse in the US to ensure it made the cutoff date for the sailing. Excellent service at a reasonable price!
I have a small business and like to provide my staff with the luxury of espresso coffee while they work. By buying the replacement brand Bestpresso’s coffee capsules from Amazon (certified to work in Original Line Machine), we can enjoy our Nespresso machine every day and not just on special occasions. EgapGOs shipping service makes this possible.
I love EgapGO’s service to buy nonperishable food and health and beauty aids, the brands and quality that are not available in Hong Kong.
No more bringing home empty suitcases or begging friends to bring me back things when they are traveling back to the States.
Now I can get the things I want/need all year long.
L.Bean (Eastern HK Island)